At VBM Style, customer satisfaction is important to us. Please read our Return & Refund Policy carefully before making a purchase.
Returns
We accept returns only for defective, damaged, or incorrect products received by the customer.
To be eligible for a return:
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- The product must be defective, damaged, or different from the item ordered.
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- The return request must be submitted within 7 days of receiving the product.
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- The product must be unused and in its original condition, with all tags and packaging intact.
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- Clear photos or videos showing the defect or damage must be provided for verification.
Non-Returnable Items
We do not accept returns or exchanges for:
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- Change of mind
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- Incorrect size selected by the customer
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- Color variations due to screen display differences
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- Custom-printed or personalized products (unless defective)
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- Products damaged due to misuse or improper handling
Refund Process
Once your return request is reviewed and approved:
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- The defective product may need to be returned to us.
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- After inspection, the refund will be processed to the original payment method.
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- Refunds typically take 5–10 business days to reflect, depending on your bank or payment provider.
Replacement Option
In some cases, we may offer a replacement instead of a refund, subject to product availability.
Return Shipping
If the return is approved due to a defective or incorrect product, we will provide instructions regarding the return shipment. Return Shipping Charges Rs 120/- will applicable as depend upon the reason on return of product.
How to Request a Return
To request a return, please contact us with:
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- Order Number
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- Customer Name
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- Photos/Videos of the defective product
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- Brief description of the issue
Email:
| info@vbmstyle.com |
Contact Us
If you have any questions regarding our Return & Refund Policy, please contact us:
VBM Style
Email:
| info@vbmstyle.com |
Note: VBM Style reserves the right to reject any return request that does not meet the conditions outlined in this policy.
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Exchanges
We accept exchanges within 7 days of order delivery.
Exchange requests are eligible for:
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- Size exchange
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- Defective or damaged products
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- Incorrect item received
Exchange approval is subject to product availability. If the requested size or product is unavailable, we may offer an alternative product or store credit.
